Recent Posts

Storm Season Is Never Really Over

3/6/2023 (Permalink)

SERVPRO knows that storms are not set  to a specific schedule, that is why all SERVPRO franchises keep their doors open 24/7/365. We have the resources to handle any size disaster with a quicker response time than any of our competitors. Roof damage caused by thunderstorms is a major problem for homeowners, here are some tips to prevent roof damage to your home:

  • Trim trees and remove dead branches so they will not damage your home if they fall because of wind.
  • Clear gutters and downspouts of debris. As the leaves fall, make sure they are not building up in the gutters. 
  • Check for any roof damage. Pay attention to surface bubbles, areas with missing gravel on flat roofs, damaged or missing shingles or tiles on sloped roofs.
  • Check the flashing on the roof to make sure it is in good condition to help prevent water from seeping through.
  • If your rood needs replacing, consider impact-resistant roofing materials, especially if you live in an area where hail storms are common.

Remember SERVPRO is always here to help. Call your local SERVPRO storm response team at 803-755-9774, for all your storm remediation needs!

Water Damage

2/27/2023 (Permalink)

Water damage can be from many different causes and can have many different outcomes. Damage from water can lead to mold, odor and weakened structure. How do you know if you have water damage? Water damage can be put off or ignored if the signs aren't taken seriously. It can be seen by discoloration in a wall or ceiling and can be felt by a damp area that should be dry. Also, it can often times put off a musty odor. 

How did I get water damage?

  • Leak in my property
  • Appliance malfunction
  • Storm causing flooding 
  • Pipe burst

 How can I fix water damage?

Start by calling SERVPRO of  Lexington & SERVPRO of Cayce / West Columbia at (803)-755-9774. SERVPRO fixes water damages by finding the source and repairing the area. Then the team will bring in special gear to remove the water and dry the area to above and beyond standards. Not only will our team restore the area but will try to restore any items that were affected by the water damage as well. It is a time sensitive job so that more issues are not caused by the water damage which is why we work around the clock to better serve our community.

Is Your Business Office Prepared for An Unexpected Disaster?

2/27/2023 (Permalink)

If you own or manage an office building or other type of commercial space, fire safety and emergency preparedness should be a priority. Being prepared with a well-thought-out emergency plan can not only protect your property but potentially save the lives of the people in the property in case of an emergency. Keep reading below to see if your building is prepared should disaster strike!

Have Functioning Fire Extinguishers Readily Available 

You want to ensure that you have a suitable number of fire extinguishers readily available throughout the building, clearly labeled and accessible. Taking additional time to try and locate an extinguisher during an emergency can create a more dangerous situation and lead to more damage. Your fire extinguishers should be tested on a regular basis to make sure that they are functioning properly, as well as any fire suppressant or sprinkler system. 

Check Your Smoke Detectors and Fire Alarms 

Your smoke detector and fire alarm systems should be inspected regularly to ensure that they are functioning properly in case of an emergency situation. Also, confirm that your building has a clearly marked exit plan so that occupants know to safely exit the building. 

Implement Safety Training 

An important step for safety preparedness is safety training for both homeowners and business owners. Including a fire safety training course in your workplace will help the occupants to know exactly what they do should an emergency of any kind occurs such as a gas leak, a fire, severe weather, or flooding. You can also contact our local Fire Rescue for information available to help implement safety procedures in your place of business. 

Emergency Exits 

Having illuminated emergency exit signs can help direct occupants out of the building in case of an emergency. Make sure that the emergency exit is not obstructed and easily accessible at all times. 

Have an Evacuation Plan

Have your commercial building inspected for any potential fire code issues or potential safety hazards. From there conduct regular fire drills and educate employees on where emergency exits, fire extinguishers are at and how to properly use them. Another useful tool would be setting up your free SERVPRO Emergency Ready Plan. This no-cost assessment of your facility can help you get prepared with any issue that may come along, and if restoration work is required, ensure that the process is able to start as quickly as possible, keeping damages and costs down. 

 SERVPRO of  Lexington & SERVPRO of Cayce / West Columbia is here to help 24/7/365 should disaster strike! Call us at (803)-755-9774 to dispatch a crew or get more information on how we can help make it "Like it never even happened." 

How Can SERVPRO of Lexington/ Cayce, West Columbia Restore My Home From Fire Damage?

2/24/2023 (Permalink)

Once the fire has been extinguished, you are then facing the daunting question now what? Next comes fire damage restoration, fortunately, our experts have the experience to clean smoke and soot residues and eliminate orders to get your property back to pre-fire condition, "Like it never even happened."

You may be asking yourself, "Is there anything I can do to help move the process along?" Keep reading below to learn the most common questions asked when fire and smoke damage are present. 

Can I Start Cleaning What I Can Before Brining in Professionals? 

If you try to scrub away fire damage residues like soot, you run the risk of further damaging your home. Fragile surfaces and materials may tear or continue to stain because of aggressive cleaning. When leaving the cleaning to the professionals, you can have peace of mind knowing that our technicians are trained and have the proper equipment and materials to safely restore and clean your home and its belongings. 

Is the Damage left from the Fire and Soot Permanent? 

Fire damage residues left in your home are not permanent. A fire creates different kinds of smoke throughout its duration based on the materials it burns, the speed of combustion, and the amount of oxygen present. When synthetic materials burn, they create soot that clings to surfaces, whereas residues resulting from natural substances such as wood cause let soot to adhere, though still difficult to clean. Fires that burn slow and lack oxygen produce wet smoke that can be extremely difficult to remove compared to quick-burning fires that create dry smoke. Our experts are trained to know how to assess the type of smoke caused by the fire and how to address it.

Can You Adress the Smoke Odor Left from the Fire?

Yes, to eliminate the smoke odor and deodorize your home our technicians can take several steps. 

  • We utilize sprayers to disperse deodorizing chemicals on heavily damaged surfaces
  • Perform dust cleaning systems to clean odors from your HVAC system
  • Place air scrubbers throughout the affected areas to pull odor particles from the air
  • Use foggers to disperse deodorizing particles throughout your house.

Throughout the whole fire damage restoration process, we will document the damages to your home to assist you in working with insurance adjusters.

A fire can be a traumatizing experience, so it is essential to seek professional help to address the damages as soon as you can. The sooner our technicians can assess the situation, the better chance they have of successfully restoring your home before the damage has time to worsen. If you experience a fire, you can count on SERVPRO of  Lexington & SERVPRO of Cayce / West Columbia to restore your home back to preloss condition. We are available to respond to your emergency 24/7/365, call us at (803) 755-9774! 

Frozen Pipe Burst Prevention

2/23/2023 (Permalink)

When the weather gets cold frozen pipes are always a fear. So here’s a few tips and tricks to better prepare!

Preparing your home.

  • If you're going to be away or out of town durning a cold front or season, you should be sure the heat is on in your home, and set to a temperature no lower than 55° F.
  • When the weather very cold especially below freezing, you should let the cold water drip from the faucet served by exposed pipes. usually you want to use the one furthest from your water heater. Running water through the pipe - even at a trickle - helps prevent pipes from freezing
  • Keeping cabinets open in kitchen an bathroom areas, alows warmer air to circulate around the exposed plumbing.
  • If you have water lines in your garage, you should keep the garage doors closed and insulated, as much as possible.

Hurricane; Before, During, and After.

9/15/2022 (Permalink)


Hurricane; Before, During, and After.

Here’s a few tips and tricks to better prepare!

  • Before the Storm: Gather food, water, medicines and power supplies.  Organize supplies into a Go-Kit and a Stay-at-Home Kit. Keep personal, financial, and medical records safe. Anchor objects that would be unsafe to bring inside, such as gas grills and propane tanks. Trim or remove trees close enough to fall on your home. Stockpile protective materials such as plastic sheeting and sandbags. Consider elevating the heating system, water heater, and electric panel.
  • During the Storm: Take refuge in a small interior room, closet, or hallway on the lowest level during the storm. Put as many walls between you and the outside as you can. Stay away from windows, skylights, and glass doors. If the eye of the storm passes over your area, there will be a short period of calm, but at the other side of the eye, the wind speed rapidly increases to hurricane force winds coming from the opposite direction. So, make sure you stay secured and connected to what’s going on.
  • After the Storm: Stay out of floodwater!  Floodwater can contain many things that may harm health, including germs, dangerous chemicals, human and livestock waste, wild or stray animals, and downed power lines among other things. If the power is out, use flashlights instead of candles. If you must use candles, keep them away from anything that can catch fire.  Watch out for fallen power lines that may be hanging overhead. Stay clear of fallen power lines. Call the electric company to report them. Always make sure it is safe to leave before you try to evacuate the area.

Peak Hurricane Season.

9/14/2022 (Permalink)


Peak Hurricane Season!

Statistically September is the most active month during hurricane season. So we are here to give you some tips to be prepared.

Tips for Preparing Your Home for Hurricane Season.

  • You should always have an emergency supply; Food, Water, Medicine, Power Sources. On hand and ready.
  • Have Your safety and personal items, along with important documents put away; medical documents, wills, passports, and personal identifications.
  • Clear your yard. Be sure there’s nothing that could blow around during the storm. To prevent damage to your home. Move things such as bikes, lawn furniture, grills, propane tanks, and building material inside or under shelter.
  • You should cover up windows and doors. Use storm shutters outside window frames to protect your windows. This can also help keep you safe from pieces of shattered glass.

Commercial: Why Property Managers choose SERVPRO Cayce/West Columbia and Lexington for Emergencies

8/12/2022 (Permalink)

Commercial: Why  Property Managers choose SERVPRO Cayce/West Columbia and Lexington for Emergencies

As the go-between for property owners and tenants, property managers have to juggle many responsibilities -- finding new tenants, fielding questions and complaints, performing inspections, overseeing landscaping and maintenance repairs, securing the property, and ensuring the building’s appearance remains tiptop. 

Fortunately, when it comes to handling fire, water and contamination cleanup emergencies, property managers have a secret weapon that’s just a phone call away: SERVPRO’s Disaster Recovery Team

We get it. There’s never a convenient time to clean up from fire damagewater damage or a biohazard contaminant. Every minute spent cleaning and restoring a business or property results in lost time, revenue and productivity. 

When a disaster or emergency strike, our commercial services team is ready to respond -- 24 hours a day and seven days a week -- regardless of a commercial property’s size or scope of the damage. 

Wether it’s retail to residential and manufacturing to motels, SERVPRO’s commercial services team helps make it “Like it never even happened,” so property managers can focus on their other roles.

  • If a massive storm floods a mom-and-pop ice cream shop, we’ll respond immediately to tackle initial storm cleanup and damage mitigation and rebuild the affected areas. 
  • If there’s a funky smell coming from somewhere in a 10,000-square-foot manufacturing plant, we’ll locate the source of the offensive odor and eliminate it. 
  • If a fire sprinkler system fails during the grand opening weekend of a retail boutique, we’ll clean the property and manage the restoration process - from start to finish.   
  • If an electrical fire breaks out in the middle of the night at a restaurant dining room, we’ll restore it to pre-fire condition -- from fire and smoke damage to odor control and upholstery and fabric cleaning. 
  • If a husband and wife test positive for COVID-19 just two days after vacating their high-rise apartment, we’ll get it Certified: SERVPRO Cleaned in no time so it’s ready for the next tenant. 
  • If an older apartment building has mold infestation from a slow roof leak, we’ll prevent it from spreading to other parts of the building and remove it through our commercial mold remediation process.

Restoring your Commercial Property After a Water Damage Event

8/12/2022 (Permalink)

Flooding and water damage events at Cayce/West Columbia and Lexington commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area.

In many instances, normal operations can continue in a temporary space while we restore your facility. We understand the importance of minimizing your business’s down time.

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity.

So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need. Contact SERVPRO of Cayce/West Columbia and Lexington 24/7 by calling (803) 755-9774

How You Can Reduce the Effects of Storm Damage | SERVPRO® of Cayce/West Columbia and Lexington

8/4/2022 (Permalink)

Storm Damage Do you experience any storm damage to your home or property? Contact us today for a quick response!

Storms can cause a lot of damage to the exteriors of your home or business. Modern building materials like vinyl siding are designed to withstand minor damage, but severe storms can cause major destruction.

The most dangerous part of storm damage is that which goes undetected, slowly becoming more serious without being addressed. By the time this kind of damage shows itself, it could be irreversible.

Minimizing storm damage will not only protect you from potential troubling storms but can also help extend the lifespan of your home. This all starts with preparation:

Preparing Your Home’s Structure

As mentioned previously, there are many kinds of products and features that one can add to their home in order to provide extra protection from storms. However, these items will often be costly to implement and could be more trouble than it’s worth.

There are specialized landscaping techniques that you can employ around your property. These are designed to change your lawn to direct water away from your home, while still serving its purpose of being your beautiful yard.

Lastly, it’s important to remove any dead or dying trees from around your home so that they don’t fall onto your house below during a severe storm.

Preparing Your Household

The first thing everyone who owns a home should do to prepare for storms is to designate a safe room or a storm shelter zone. This is a location that is away from external walls and windows, ideally in the center of your home. Everyone in the home should know this location in the event that they must take shelter.

Second, you should create an emergency kit with any supplies that could aid you while you’re sheltering. This includes nonperishable foods, water, flashlights and extra clothing. Think of anything that you may need for at least 72 hours of potential sheltering.

Lastly, you should identify the severe weather that we see here most so that you can best prepare for the most likely disasters. Here in South Carolina, we see nearly 50 inches of rain per year over 20% more than the national average. Additionally, we see hurricanes and the resulting flooding that has affected so many in our region in the past.

After the Storm Has Passed

Once the dangerous weather has gone and you no longer need to shelter, it’s tempting to walk through every part of the home and check for damage. However, prioritizing safety is the most important thing, and it could be dangerous to walk around.

If your home has sustained heavy damage, parts could collapse at any moment. When it’s safe to do so, exit the home and walk around the exterior to check for any major destruction that could cause a chain reaction.

Call the Professionals

While your insurance provider can help you assess the damage caused by a storm, it’s also best to have a report from a professional contractor. At SERVPRO of Cayce/West Columbia and Lexington we can help you identify areas of concern that may be invisible to the untrained eye.

Our restoration professionals are available 247 to assist with any and all of your cleanup and restoration needs.

Experienced storm damage to your home or property? Contact us today for a quick response!