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Hurricane; Before, During, and After.

9/15/2022 (Permalink)

9/15/2022

Hurricane; Before, During, and After.

Here’s a few tips and tricks to better prepare!

  • Before the Storm: Gather food, water, medicines and power supplies.  Organize supplies into a Go-Kit and a Stay-at-Home Kit. Keep personal, financial, and medical records safe. Anchor objects that would be unsafe to bring inside, such as gas grills and propane tanks. Trim or remove trees close enough to fall on your home. Stockpile protective materials such as plastic sheeting and sandbags. Consider elevating the heating system, water heater, and electric panel.
  • During the Storm: Take refuge in a small interior room, closet, or hallway on the lowest level during the storm. Put as many walls between you and the outside as you can. Stay away from windows, skylights, and glass doors. If the eye of the storm passes over your area, there will be a short period of calm, but at the other side of the eye, the wind speed rapidly increases to hurricane force winds coming from the opposite direction. So, make sure you stay secured and connected to what’s going on.
  • After the Storm: Stay out of floodwater!  Floodwater can contain many things that may harm health, including germs, dangerous chemicals, human and livestock waste, wild or stray animals, and downed power lines among other things. If the power is out, use flashlights instead of candles. If you must use candles, keep them away from anything that can catch fire.  Watch out for fallen power lines that may be hanging overhead. Stay clear of fallen power lines. Call the electric company to report them. Always make sure it is safe to leave before you try to evacuate the area.

Peak Hurricane Season.

9/14/2022 (Permalink)

9/14/2022

Peak Hurricane Season!

Statistically September is the most active month during hurricane season. So we are here to give you some tips to be prepared.

Tips for Preparing Your Home for Hurricane Season.

  • You should always have an emergency supply; Food, Water, Medicine, Power Sources. On hand and ready.
  • Have Your safety and personal items, along with important documents put away; medical documents, wills, passports, and personal identifications.
  • Clear your yard. Be sure there’s nothing that could blow around during the storm. To prevent damage to your home. Move things such as bikes, lawn furniture, grills, propane tanks, and building material inside or under shelter.
  • You should cover up windows and doors. Use storm shutters outside window frames to protect your windows. This can also help keep you safe from pieces of shattered glass.

Commercial: Why Property Managers choose SERVPRO Cayce/West Columbia and Lexington for Emergencies

8/12/2022 (Permalink)

Commercial: Why  Property Managers choose SERVPRO Cayce/West Columbia and Lexington for Emergencies

As the go-between for property owners and tenants, property managers have to juggle many responsibilities -- finding new tenants, fielding questions and complaints, performing inspections, overseeing landscaping and maintenance repairs, securing the property, and ensuring the building’s appearance remains tiptop. 

Fortunately, when it comes to handling fire, water and contamination cleanup emergencies, property managers have a secret weapon that’s just a phone call away: SERVPRO’s Disaster Recovery Team

We get it. There’s never a convenient time to clean up from fire damagewater damage or a biohazard contaminant. Every minute spent cleaning and restoring a business or property results in lost time, revenue and productivity. 

When a disaster or emergency strike, our commercial services team is ready to respond -- 24 hours a day and seven days a week -- regardless of a commercial property’s size or scope of the damage. 

Wether it’s retail to residential and manufacturing to motels, SERVPRO’s commercial services team helps make it “Like it never even happened,” so property managers can focus on their other roles.

  • If a massive storm floods a mom-and-pop ice cream shop, we’ll respond immediately to tackle initial storm cleanup and damage mitigation and rebuild the affected areas. 
  • If there’s a funky smell coming from somewhere in a 10,000-square-foot manufacturing plant, we’ll locate the source of the offensive odor and eliminate it. 
  • If a fire sprinkler system fails during the grand opening weekend of a retail boutique, we’ll clean the property and manage the restoration process - from start to finish.   
  • If an electrical fire breaks out in the middle of the night at a restaurant dining room, we’ll restore it to pre-fire condition -- from fire and smoke damage to odor control and upholstery and fabric cleaning. 
  • If a husband and wife test positive for COVID-19 just two days after vacating their high-rise apartment, we’ll get it Certified: SERVPRO Cleaned in no time so it’s ready for the next tenant. 
  • If an older apartment building has mold infestation from a slow roof leak, we’ll prevent it from spreading to other parts of the building and remove it through our commercial mold remediation process.

Restoring your Commercial Property After a Water Damage Event

8/12/2022 (Permalink)

Flooding and water damage events at Cayce/West Columbia and Lexington commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area.

In many instances, normal operations can continue in a temporary space while we restore your facility. We understand the importance of minimizing your business’s down time.

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity.

So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need. Contact SERVPRO of Cayce/West Columbia and Lexington 24/7 by calling (803) 755-9774

How You Can Reduce the Effects of Storm Damage | SERVPRO® of Cayce/West Columbia and Lexington

8/4/2022 (Permalink)

Storm Damage Do you experience any storm damage to your home or property? Contact us today for a quick response!

Storms can cause a lot of damage to the exteriors of your home or business. Modern building materials like vinyl siding are designed to withstand minor damage, but severe storms can cause major destruction.

The most dangerous part of storm damage is that which goes undetected, slowly becoming more serious without being addressed. By the time this kind of damage shows itself, it could be irreversible.

Minimizing storm damage will not only protect you from potential troubling storms but can also help extend the lifespan of your home. This all starts with preparation:

Preparing Your Home’s Structure

As mentioned previously, there are many kinds of products and features that one can add to their home in order to provide extra protection from storms. However, these items will often be costly to implement and could be more trouble than it’s worth.

There are specialized landscaping techniques that you can employ around your property. These are designed to change your lawn to direct water away from your home, while still serving its purpose of being your beautiful yard.

Lastly, it’s important to remove any dead or dying trees from around your home so that they don’t fall onto your house below during a severe storm.

Preparing Your Household

The first thing everyone who owns a home should do to prepare for storms is to designate a safe room or a storm shelter zone. This is a location that is away from external walls and windows, ideally in the center of your home. Everyone in the home should know this location in the event that they must take shelter.

Second, you should create an emergency kit with any supplies that could aid you while you’re sheltering. This includes nonperishable foods, water, flashlights and extra clothing. Think of anything that you may need for at least 72 hours of potential sheltering.

Lastly, you should identify the severe weather that we see here most so that you can best prepare for the most likely disasters. Here in South Carolina, we see nearly 50 inches of rain per year over 20% more than the national average. Additionally, we see hurricanes and the resulting flooding that has affected so many in our region in the past.

After the Storm Has Passed

Once the dangerous weather has gone and you no longer need to shelter, it’s tempting to walk through every part of the home and check for damage. However, prioritizing safety is the most important thing, and it could be dangerous to walk around.

If your home has sustained heavy damage, parts could collapse at any moment. When it’s safe to do so, exit the home and walk around the exterior to check for any major destruction that could cause a chain reaction.

Call the Professionals

While your insurance provider can help you assess the damage caused by a storm, it’s also best to have a report from a professional contractor. At SERVPRO of Cayce/West Columbia and Lexington we can help you identify areas of concern that may be invisible to the untrained eye.

Our restoration professionals are available 247 to assist with any and all of your cleanup and restoration needs.

Experienced storm damage to your home or property? Contact us today for a quick response!

Need Smoke or Fire Damage Cleanup Services?

8/4/2022 (Permalink)

Fire Damage Have you sustained fire damage but are not sure what do to next? We are here to help, contact SERVPRO of Cayce/West Columbia and Lexington.

In order to protect yourself from a home fire, it’s essential to understand how a fire acts. When a fire occurs in your home, you only have a few minutes to escape. There is no time to collect valuables once you hear the smoke alarm, especially at night. Here are some fundamental facts about home fires that show how dangerous they are and why you have precious little time to get away:

  • Fires can get out of control very quickly - usually in less than 30 seconds from the event that caused them. In homes and properties with synthetic furniture and furnishings, fires can spread even faster due to the flammable nature of the materials.
  • After about a minute, smoke begins to fill the room. At first, it rises to the ceiling, then it descends, until the room is entirely filled with smoke. Fire produces black smoke that makes it very difficult to see anything, not to mention that it contains toxic chemicals that cause drowsiness and asphyxiation.
  • The temperature in the room increases steadily. In fact, heat and smoke cause more deaths than the actual flames. After about 3 minutes, the temperature can reach 600 degrees at eye level, and breathing this hot air will severely burn your lungs. This is also the point where fire spreads to other rooms.
  • After about 4 to 5 minutes, the heat in the room of origin increases so much that it causes everything to ignite. This is called a flashover. Flames and smoke can be visible from the outside, through windows or other openings. Rescuing victims may not be possible at this point.
  • Fire reaches its fully developed stage when it has spread over all available fuel (furniture, walls, etc.) and the temperature has reached its peak. 

To be prepared for a fire, install smoke alarms, carbon monoxide detectors and a fire sprinkler system in your home. Making a fire escape plan is also extremely important.  In addition to fire, smoke, and soot damage, your Redding home may also suffer from water damage as a result of the firefighting efforts. This type of damage can be especially upsetting and destructive for your family to process. You may feel stressed, confused, and vulnerable, so you’ll need a caring expert to guide you through this crisis. We’ll treat you with respect and empathy, and we’ll always treat your home and belongings with care.

SERVPRO of Cayce/West Columbia and Lexington specialize in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire conditions.

Need Smoke or Fire Damage Cleanup Services? Call Us Today – 803-755-9774

We Are Certified!

5/10/2022 (Permalink)

SERVPRO of Cayce/ West Columbia and Lexington is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Cayce/ West Columbia and Lexington

SERVPRO of Cayce/ West Columbia and Lexington specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet our Crew: http://www.SERVPROlexingtonsc.com/employee-photos 

Use your local SERVPRO for water clean up

4/12/2022 (Permalink)

  • Turn off electricity at the main breaker or fuse box, even if the power is off in your community. That was you can decide when your home is dry enough to turn it back on.
  • Get a copy of the book Repairing Your Flooded Home which is available free from the American Red Cross or your state or local emergency manger.
  • The Red Cross can provide you with a cleanup kit: mop, broom, bucket, and cleaning supplies.
  • Contact your insurance agent to discuss claims.
  • Listen to your radio for information on assistance that may be provided by the state or federal government or other organizations.
  • If you hire cleanup or repair contractors, check references and be sure they are qualified to do the job.  Be wary of people who drive through neighborhoods offering help in cleaning up or repairing your home.
  • Call your Local SERVPRO of Lexington to assist you! We are always here to help. 

Fire Damage safety

4/11/2022 (Permalink)

Your kitchen has the potential to be the most dangerous room in your home. It holds many hazards which can cause unintentional fires and burns. There are some basic safety rules you can follow to keep your kitchen free from hazards. If you have experienced a kitchen fire, you need the professional help of our technicians at SERVPRO of Lexington. We are a trained and experienced fire damage remediation company who has the tools required to restore your home after a fire. 
 
The first thing you should always have in your Lexington kitchen to prevent fire damage is a fire extinguisher in your kitchen. A smoke detector also needs to be installed and maintained regularly. Any cleaning products should be stored away from children, and do not leave a heat source or fire unattended. 
 
Stove and Oven 
 
Clean your range and oven regularly and be thorough. Doing so prevents residual grease and food from catching fire. When you are cooking, keep handles of pots turned inward, away from the stove’s edge. Do not wear loose, long sleeves which can hang over the stove while cooking. Keep your eye on the oven at all times when it is on and ensure it is turned off when you are done cooking. 
 
Flammable items such as dish rags, towels, and curtains should not be near the stove. Also, be cautious with flammable liquids, since a small spark can ignite vapors from these fluids. 
 
Microwave Ovens 
 
Ensure all vents are clear of obstructions and the microwave has enough space for air circulation. Do not put foil or other metals in the microwave oven, as they can create sparks and fires. SERVPRO can help you restore your kitchen back to its former condition after a fire in your microwave. 

Appliances 
 
Do not use appliances which have not been tested and approved by a recognized facility. Keep electrical outlets from being overloaded as well and check for broken or worn wiring on a regular basis. Be sure to make any needed repairs in a timely fashion and keep cords on the counter, so they do not get pulled down accidentally. 
 
Deep Fryers and Frying Pans 
 
The best thing to prevent fryer fires is to use a fryer with a controlled thermostat. Do not allow grease and fat build up in pans or on the stove, since they can easily catch fire. When SERVPRO of Lexington arrives at your home, we assess the damage first, including any smoke or soot and water damage. Before we begin any remediation, we go over the plan with you so you can understand all that is happening. 
 
SERVPRO of Lexington is here whenever you need us. If you have experienced a kitchen fire in your home, just reach out to us at (803)755-9774 so we can help you clean up and repair your home.

Why SERVPRO should be your #1 choice for mold remediation.

4/11/2022 (Permalink)

Let’s face it, the thought of mold will keep you up at night. Some companies use the threat of mold as a scare tactic, often taking advantage of clients who are in a vulnerable position. Mold inspections can be expensive and time consuming, often requiring several days for test results to be returned, but there is no need to panic. We are here to help! The first thing to know about mold is that it can almost always be avoided. When a flood occurs in your residence or business, you need to act as fast as possible. The quicker you respond to the flood, the less likely you are to have a mold problem. CALL A PROFESSIONAL! Treating water damage is a science, and should be left to experts (like us) who are licensed, insured, and highly trained. Often times, people are hesitant to spend the money on a professional restoration company, but ultimately it will save you a lot of money. Improper treatment leads to long term damage, which may *cause mold and other expensive problems. Second, mold testing and mold treatment must be performed by separate companies. If a company finds mold during an inspection, they must hire another company to treat the mold! Failure to do so is a conflict of interest! If you fear that you may have mold from a preexisting problem, contact us here at SERVPRO of Lexington. We will arrange for a licensed inspector from another company to perform a full inspection, and then we will perform services to remove the mold. After our services are performed, another inspection will be performed to ensure perfection. We ALWAYS guarantee our work! Call SERVPRO of Lexington!